It is my pleasure to write a letter of recommendation for ICON Real Estate Group. In mid 2011, I searched for a property management group, to manage my former home in Acworth, Ga – Bentwater Community. After careful deliberation and extreme due-diligent, I decided to request ICON to be my property management group. The reason(s) why, is that after I performed my researched, I noticed a common factor with property in which they managed. That is…..
1.) The attention to detail in their lease agreement – client not tenant directed
2.) The presentation of the property in “all” the real estate media.
3.) The references and accolades by key figures in the surrounding communities and counties
4.) The personal attention ICON provides to each of their client / customers
So our relationship started with ICON. The relationship has been beneficial and very rewarding. Their professionalism has been unmatched; particularly – Lynne Irby. Ms. Irby represented ICON well. When there has been a problem and / or concern with my property, Ms. Irby – ICON immediately respond. The right questions are asked and various solutions are presented. She delivers customer satisfaction to a default: both as landlord administrator – enforcing the lease lawfully and definitively, and as the property manager to client – making sure that as a homeowner / landlord, I am performing my duties and responsibilities in effective fashion.
Additionally, ICON – Lynne Irby, seek to maintain a professional relationship at all time – day or night. However, the professional relationship has migrated / changed into more a personal family directed relationship – “Am I my brothers keeper” relationship. In other words, Lynne – ICON takes on the posture of owner of the property, rather than simply a property management group. Hence, you get a since of pride and security, that your property will be managed like their own – GREAT.
In short, ICON – Lynne Irby, has managed my property well and will continue to manage my property for the years to come. Therefore, I would recommend ICON to anyone who is seeking an effective, professional, detailed-oriented property management group.